FERA Women's Serena Down Ski Jacket

FERA Women's Serena Down Ski Jacket

The FERA Women's Serena Down Ski Jacket brings together cozy warmth, modern mountain style, and practical performance for days on the slopes and après-ski adventures. Designed with a short puffer silhouette and a semi-tailored fit, this women's ski jacket offers a flattering look that transitions effortlessly from resort skiing to exploring a mountain town. Its premium duck down insulation delivers warmth without sacrificing the relaxed comfort of a classic puffer.

Built for cold and snowy conditions, the Serena Ski Jacket features 10K waterproof and 10K breathable protection with a durable water-repellent (DWR) finish. The 80/20 duck down insulation with 650 fill power provides loft and warmth, while an adjustable powder skirt helps keep snow out during active days on the mountain. The two-layer polyester outer fabric adds weather protection for winter adventures.

An attached padded hood and integrated pillow-style neck-warmer collar provide extra coverage and comfort when temperatures drop. Wrist gaiters with thumbholes help seal out cold air, while an adjustable drawcord hem lets you customize the fit. Whether you're skiing fresh snow or enjoying a weekend getaway, the FERA Serena Down Ski Jacket combines technical functionality with sophisticated alpine style.

Features:

• 10,000mm waterproof rating for protection against snow and moisture

• 10K breathability rating for comfort during winter activities

• Durable water-repellent (DWR) finish

• 80/20 duck down insulation with 650 fill power

• Two-layer polyester outer fabric

• Adjustable powder skirt to help keep snow out

• Attached padded hood for additional coverage

• Integrated pillow-style neck-warmer collar

• Wrist gaiters with thumbholes for added warmth

• Adjustable drawcord hem

• Short puffer silhouette with a semi-tailored fit

Materials:

• Outer Fabric: Two-layer polyester

• Insulation: 80% duck down / 20% feathers

• Fill Power: 650

Fit & Specifications:

• Fit: Semi-tailored, relaxed puffer silhouette

• Length: Above hip

• Center Back Length: 23 inches (size 8)

• Waterproof Rating: 10,000mm

• Breathability Rating: 10K

• Insulation: Natural duck down

• Hood: Attached and padded

• Style: Insulated down ski jacket

Care Instructions:

• Machine wash separately in cold water

• Close all zippers and fasteners before washing

• Tumble dry on low with an extra cycle

• Add 2–3 tennis balls to the dryer to help restore down loft

• Do not bleach, dry clean, iron, or use fabric softener

• Do not store damp

Returns and Replacements
We want you to be completely happy with your order from The Backpacker, so we offer no hassle returns. If for any reason you are not satisfied with your order, we will gladly accept your timely return of unworn or unwashed items. Used merchandise cannot be returned. Items must be in the same condition as when it was received and should include the vendor packaging and tags. Unwanted merchandise must be returned within 30 days of receipt. Please allow 10-14 days for processing of the return. We will not reimburse for expedited shipping costs.

FINAL SALE ITEMS: Any items discounted more than 30% are deemed final sale and cannot be returned.

SEASONAL ITEMS: Due to shortened seasonal demand, items in the categories below have a 14 day return window

Winter Jackets

Snow Pants

Snow Bibs

Snow Suits

Base Layers

Snow Hats

Gloves and Mittens

Helmets and Goggles

Remember to:

1) Include your packing slip with reason for the return

2) Select whether you want a refund, store credit, or exchange

3) Check your email for confirmation of the refund/credit/or shipping of the exchange.

Exceptions may be made on a case by case basis by the customer service manager. To ask about a return or exception please reach out to customerservice@backpackeroutdoors.com

If my order does not fit as expected or I change my mind, can I return it for free?

Absolutely! If you find that your order does not match the description or you simply change your mind, you can return your order for free using the UPS return label or in-store up to 100 days after you’ve received your product. 

Can I return or exchange gently worn/used items?

No. Items can only be returned in the following condition:

• Unworn 
• Unwashed
• Same condition as purchased
• In original packaging 
• With all original vendor tags 

This includes defective merchandise.

Used merchandise can not be returned without written approval from a team member of The Backpacker. 

What should I do in the event of a broken product?

If you receive a product that is defective or in an undesirable condition, please return the item within 100 days and let us know whether you would like an exchange or refund. Please notify us in advance so we will know to anticipate the item if it doesn't reach us within the 100 day limit.  

How do I return my web order?

• Repackage your items including your packing slip with the reason for the return.
• Select whether you want a refund, store credit, or exchange.
• Attach the provided return label to the outside of your package.
• Drop off your item(s) at your local freight delivery access point (UPS store).
• If you did not receive a return label with your order or you need a replacement, email us ar customerservice@backpackeroutdoors.com or message using our Live Chat option available from 8:30am-4pm (cst).
• Check your email for confirmation of the refund / credit / shipping of the exchange.
• Web orders returned to our retail stores outside of Web Team business hours, Monday through Friday 9am - 4pm CST, will be processed on the next business day.

How long does it take for returns to be processed?

Please allow up to 10-14 business days for returns to be processed.