The Cloud X 5 pairs sleek, lightweight design with all-day comfort, making it just as easy to wear through a workout as it is through the rest of your day.
CloudTec® cushioning and Helion™ superfoam absorb impact, while the sculpted footbed adds flexibility for a more natural feel underfoot. Inspired by the Year of the Goat, this special-edition collection blends soft-touch materials with colors that symbolize calm, creativity, luck and prosperity, giving the shoe a look that fits right into everyday rotation. Extra padding in the tongue and heel collar adds comfort, and a rubber outsole delivers dependable traction no matter where your day takes you.
Details:
- Upper: The light, breathable engineered mesh upper keeps air flowing whether you’re training or running errands. Added padding in the tongue helps reduce pressure from your laces, while extra cushioning in the heel collar creates a soft, secure feel around the ankle. Together with the secure heel hold, these updates help keep your foot comfortable and locked in through quick transitions and long days on your feet.
- Midsole: The Helion™ superfoam midsole delivers soft, responsive cushioning with the stability you need for versatile workouts or just going about your day. On’s CleanCloud® technology transforms carbon emissions into high-performance foam, giving the shoe a lightweight feel with an innovative edge. A sculpted footbed replaces the Speedboard® to encourage more flexibility and natural movement without sacrificing support.
- Outsole: The rubber outsole gives you reliable grip on gym floors, city streets, and everything in between. It’s designed to support side-to-side movements, so you can move confidently through bodyweight workouts and quick changes in direction. Deeper flex grooves help the shoe move naturally with your foot for a stable feel all day long.
Returns and Replacements
We want you to be completely happy with your order from The Backpacker, so we offer no hassle returns. If for any reason you are not satisfied with your order, we will gladly accept your timely return of unworn or unwashed items. Used merchandise cannot be returned. Items must be in the same condition as when it was received and should include the vendor packaging and tags. Unwanted merchandise must be returned within 30 days of receipt. Please allow 10-14 days for processing of the return. We will not reimburse for expedited shipping costs.
FINAL SALE ITEMS: Any items discounted more than 30% are deemed final sale and cannot be returned.
SEASONAL ITEMS: Due to shortened seasonal demand, items in the categories below have a 14 day return window
Winter Jackets
Snow Pants
Snow Bibs
Snow Suits
Base Layers
Snow Hats
Gloves and Mittens
Helmets and Goggles
Remember to:
1) Include your packing slip with reason for the return
2) Select whether you want a refund, store credit, or exchange
3) Check your email for confirmation of the refund/credit/or shipping of the exchange.
Exceptions may be made on a case by case basis by the customer service manager. To ask about a return or exception please reach out to customerservice@backpackeroutdoors.com
If my order does not fit as expected or I change my mind, can I return it for free?
Absolutely! If you find that your order does not match the description or you simply change your mind, you can return your order for free using the UPS return label or in-store up to 100 days after you’ve received your product.
Can I return or exchange gently worn/used items?
No. Items can only be returned in the following condition:
- Unworn
- Unwashed
- Same condition as purchased
- In original packaging
- With all original vendor tags
This includes defective merchandise.
Used merchandise can not be returned without written approval from a team member of The Backpacker.
What should I do in the event of a broken product?
If you receive a product that is defective or in an undesirable condition, please return the item within 100 days and let us know whether you would like an exchange or refund. Please notify us in advance so we will know to anticipate the item if it doesn't reach us within the 100 day limit.
How do I return my web order?
- Repackage your items including your packing slip with the reason for the return.
- Select whether you want a refund, store credit, or exchange.
- Attach the provided return label to the outside of your package.
- Drop off your item(s) at your local freight delivery access point (UPS store).
- If you did not receive a return label with your order or you need a replacement, email us ar customerservice@backpackeroutdoors.com or message using our Live Chat option available from 8:30am-4pm (cst).
- Check your email for confirmation of the refund / credit / shipping of the exchange.
- Web orders returned to our retail stores outside of Web Team business hours, Monday through Friday 9am - 4pm CST, will be processed on the next business day.
How long does it take for returns to be processed?
Please allow up to 10-14 business days for returns to be processed.