Helinox Chair Zero High Back

The Chair Zero High-Back boasts unrivaled comfort for as light as it is. Combining the strong, ultralight engineering of the Chair Zero with more comfortable shoulder and upper back support, it’s ideal for rest after backpacking or a long day of trekking.

Features

• More support. 7.5” taller back than the Chair Zero, providing ample shoulder and head support. Leg poles are 4mm larger in diameter to accommodate the increased back height.
• Supremely lightweight. Ultralight frame, seat & bag fabric, lower seat profile, and screen-printed labels decrease weight wherever possible.
• Comfortable. Reinforced corners hold and support.
• Portable. Compact and collapsible design packs into a 16” x 5.5” x 5.5” cinch bag.
• Sleek and strong. Weighs 1 lb 8 oz when packed up and can hold up to 265 lbs when assembled.
• Advanced engineering. Green Anodized DAC aluminum alloy frame and proprietary nylon resin hubs offer an ideal blend of strength with minimal weight. 
• Easy set-up. Shock-corded poles lock the frame into place.
• High-performance fabric. Aramid ripstop is lightweight and abrasion-resistant. The high-tenacity fabric is strong and durable, preventing tears and holes from ripping further.

Specifications

Can I return an item that I bought at another retailer if The Backpacker carries the exact same item?

No, we cannot process returns or exchanges purchased from other retailers or websites even if we carry their products.  

Do I need a receipt to return or exchange items?

Yes. All returns and exchanges must be accompanied by a receipt from The Backpacker.

If my order does not fit as expected or I change my mind, can I return it for free?

Absolutely! If you find that your order does not match the description or you simply change your mind, you can return your order for free using the UPS return label or in-store up to 30 days after you’ve received your product. 

Can I return or exchange gently worn/used items?

No. Items can only be returned in the following condition:

• Unworn 
• Unwashed
• Same condition as purchased
• In original packaging 
• With all original vendor tags 

This includes defective merchandise.

Used merchandise can not be returned without written approval from a team member of The Backpacker. 

What should I do in the event of a broken product?

If you receive a product that is defective or in an undesirable condition, please return the item within 30 days and let us know whether you would like an exchange or refund. Please notify us in advance so we will know to anticipate the item if it doesn't reach us within the 30 day limit.  

How do I return my web order?

• Repackage your items including your packing slip with the reason for the return.
• Select whether you want a refund, store credit, or exchange.
• Attach the provided return label to the outside of your package.
• Drop off your item(s) at your local freight delivery access point (UPS store).
• If you did not receive a return label with your order or you need a replacement, email us ar customerservice@backpackeroutdoors.com or message using our Live Chat option available from 8:30am-4pm (cst).
• Check your email for confirmation of the refund / credit / shipping of the exchange.
• Web orders returned to our retail stores outside of Web Team business hours, Monday through Friday 9am - 4pm CST, will be processed on the next business day.

How long does it take for returns to be processed?

Please allow up to 10-14 business days for returns to be processed.