Hydro Flask is committed to inclusivity in the outdoors. Through our Parks For All program, we have contributed $25,000 to the Outdoorist Oath to support our shared vision. The Outdoorist Oath is an organization/education model for all outdoorists to unlearn, learn and be in a community with others advocating for people and the planet.
TempShield®️ double-wall vacuum insulation keeps drinks cold up to 24 hours, hot up to 12
Flex Cap is leakproof when closed
Honeycomb™ Insulated Cap for maximum temperature retention
Made with 18/8 pro-grade stainless steel for durability, pure taste and no flavor transfer
Color Last™ powder coat is durable, sweat-free and colorful
Wide Mouth opening is ice-cube friendly
Bottle fits most backcountry water filters
BPA-Free
Dishwasher safe
Not for use on a stove, in a microwave or freezer
Keep hot liquids out of the reach of children
Can I return an item that I bought at another retailer if The Backpacker carries the exact same item?
No, we cannot process returns or exchanges purchased from other retailers or websites even if we carry their products.
Do I need a receipt to return or exchange items?
Yes. All returns and exchanges must be accompanied by a receipt from The Backpacker.
If my order does not fit as expected or I change my mind, can I return it for free?
Absolutely! If you find that your order does not match the description or you simply change your mind, you can return your order for free using the UPS return label or in-store up to 30 days after you’ve received your product.
Can I return or exchange gently worn/used items?
No. Items can only be returned in the following condition:
Unworn
Unwashed
Same condition as purchased
In original packaging
With all original vendor tags
This includes defective merchandise.
Used merchandise can not be returned without written approval from a team member of The Backpacker.
What should I do in the event of a broken product?
If you receive a product that is defective or in an undesirable condition, please return the item within 30 days and let us know whether you would like an exchange or refund. Please notify us in advance so we will know to anticipate the item if it doesn't reach us within the 30 day limit.
How do I return my web order?
Repackage your items including your packing slip with the reason for the return.
Select whether you want a refund, store credit, or exchange.
Attach the provided return label to the outside of your package.
Drop off your item(s) at your local freight delivery access point (UPS store).
If you did not receive a return label with your order or you need a replacement, email us ar customerservice@backpackeroutdoors.com or message using our Live Chat option available from 8:30am-4pm (cst).
Check your email for confirmation of the refund / credit / shipping of the exchange.
Web orders returned to our retail stores outside of Web Team business hours, Monday through Friday 9am - 4pm CST, will be processed on the next business day.
How long does it take for returns to be processed?
Please allow up to 10-14 business days for returns to be processed.
Description
Hydro Flask is committed to inclusivity in the outdoors. Through our Parks For All program, we have contributed $25,000 to the Outdoorist Oath to support our shared vision. The Outdoorist Oath is an organization/education model for all outdoorists to unlearn, learn and be in a community with others advocating for people and the planet.
TempShield®️ double-wall vacuum insulation keeps drinks cold up to 24 hours, hot up to 12
Flex Cap is leakproof when closed
Honeycomb™ Insulated Cap for maximum temperature retention
Made with 18/8 pro-grade stainless steel for durability, pure taste and no flavor transfer
Color Last™ powder coat is durable, sweat-free and colorful
Wide Mouth opening is ice-cube friendly
Bottle fits most backcountry water filters
BPA-Free
Dishwasher safe
Not for use on a stove, in a microwave or freezer
Keep hot liquids out of the reach of children
Reviews
Return Policy
Can I return an item that I bought at another retailer if The Backpacker carries the exact same item?
No, we cannot process returns or exchanges purchased from other retailers or websites even if we carry their products.
Do I need a receipt to return or exchange items?
Yes. All returns and exchanges must be accompanied by a receipt from The Backpacker.
If my order does not fit as expected or I change my mind, can I return it for free?
Absolutely! If you find that your order does not match the description or you simply change your mind, you can return your order for free using the UPS return label or in-store up to 30 days after you’ve received your product.
Can I return or exchange gently worn/used items?
No. Items can only be returned in the following condition:
Unworn
Unwashed
Same condition as purchased
In original packaging
With all original vendor tags
This includes defective merchandise.
Used merchandise can not be returned without written approval from a team member of The Backpacker.
What should I do in the event of a broken product?
If you receive a product that is defective or in an undesirable condition, please return the item within 30 days and let us know whether you would like an exchange or refund. Please notify us in advance so we will know to anticipate the item if it doesn't reach us within the 30 day limit.
How do I return my web order?
Repackage your items including your packing slip with the reason for the return.
Select whether you want a refund, store credit, or exchange.
Attach the provided return label to the outside of your package.
Drop off your item(s) at your local freight delivery access point (UPS store).
If you did not receive a return label with your order or you need a replacement, email us ar customerservice@backpackeroutdoors.com or message using our Live Chat option available from 8:30am-4pm (cst).
Check your email for confirmation of the refund / credit / shipping of the exchange.
Web orders returned to our retail stores outside of Web Team business hours, Monday through Friday 9am - 4pm CST, will be processed on the next business day.
How long does it take for returns to be processed?
Please allow up to 10-14 business days for returns to be processed.
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