Get off the beaten track, prepared for anything.
No matter the trail, the Genesis is your go-to shoe for any adventure.
Designed to deliver an unmatched running experience, it combines dynamism and precision-no matter the terrain.
With its durable Matryx® upper, a high-grip outsole built for the toughest conditions, and GORE-TEX® waterproof protection, the Genesis ensures you stay dry and secure.
FEATURES:
-Superpowered Components.
-Supercharged ingredients that strike an ideal balance between comfortable optiFOAM cushioning, Active Chassis dynamic support and an outsole that´s as grippy as it gets.
-All Conditions Proof.
-Fully covered to resist any conditions the weather throws at you, no matter how wet or unhinged.
Featuring a Gore-Tex membrane for the ultimate in waterproofing.
-Durability.
-Rugged to the bone, this shoe features highly abrasion-resistant components that are long-distance durable and immune to trail carnage.
FEATURES:
-GORE-TEX:GORE-TEX keeps your feet dry -from the outside as well as from the inside.
-activeCHASSIS™:A chassis for increased guidance, uncompromised agility and fluid freedom of movement.
-optiFOAM:Lightweight & cushioned EVA foam for a performance usage.
-GORE-TEX.
-activeCHASSIS™.
-optiFOAM.
-GORE-TEX.
-GORE-TEX keeps your feet dry -from the outside as well as from the inside.
-activeCHASSIS™.
-A chassis for increased guidance, uncompromised agility and fluid freedom of movement.
-optiFOAM.
-Lightweight & cushioned EVA foam for a performance usage.
Returns and Replacements
We want you to be completely happy with your order from The Backpacker, so we offer no hassle returns. If for any reason you are not satisfied with your order, we will gladly accept your timely return of unworn or unwashed items. Used merchandise cannot be returned. Items must be in the same condition as when it was received and should include the vendor packaging and tags. Unwanted merchandise must be returned within 30 days of receipt. Please allow 10-14 days for processing of the return. We will not reimburse for expedited shipping costs.
FINAL SALE ITEMS: Any items discounted more than 30% are deemed final sale and cannot be returned.
SEASONAL ITEMS: Due to shortened seasonal demand, items in the categories below have a 14 day return window
Winter Jackets
Snow Pants
Snow Bibs
Snow Suits
Base Layers
Snow Hats
Gloves and Mittens
Helmets and Goggles
Remember to:
1) Include your packing slip with reason for the return
2) Select whether you want a refund, store credit, or exchange
3) Check your email for confirmation of the refund/credit/or shipping of the exchange.
Exceptions may be made on a case by case basis by the customer service manager. To ask about a return or exception please reach out to customerservice@backpackeroutdoors.com
If my order does not fit as expected or I change my mind, can I return it for free?
Absolutely! If you find that your order does not match the description or you simply change your mind, you can return your order for free using the UPS return label or in-store up to 100 days after you’ve received your product.
Can I return or exchange gently worn/used items?
No. Items can only be returned in the following condition:
- Unworn
- Unwashed
- Same condition as purchased
- In original packaging
- With all original vendor tags
This includes defective merchandise.
Used merchandise can not be returned without written approval from a team member of The Backpacker.
What should I do in the event of a broken product?
If you receive a product that is defective or in an undesirable condition, please return the item within 100 days and let us know whether you would like an exchange or refund. Please notify us in advance so we will know to anticipate the item if it doesn't reach us within the 100 day limit.
How do I return my web order?
- Repackage your items including your packing slip with the reason for the return.
- Select whether you want a refund, store credit, or exchange.
- Attach the provided return label to the outside of your package.
- Drop off your item(s) at your local freight delivery access point (UPS store).
- If you did not receive a return label with your order or you need a replacement, email us ar customerservice@backpackeroutdoors.com or message using our Live Chat option available from 8:30am-4pm (cst).
- Check your email for confirmation of the refund / credit / shipping of the exchange.
- Web orders returned to our retail stores outside of Web Team business hours, Monday through Friday 9am - 4pm CST, will be processed on the next business day.
How long does it take for returns to be processed?
Please allow up to 10-14 business days for returns to be processed.