Nemo Fillo Elite Luxury Backpacking Pillow

This wider, ultralight version of our award-winning camping & backpacking pillow brings clever design to an often-overlooked piece of gear: the humble pillow. Fillo Elite Luxury takes all the innovation of our classic Fillo and transforms it into an equally comfortable accessory that’s a fraction of the weight and packed size.

The interior features our baffled air cell structure to help it retain shape but is covered with a cozy layer of 100% post-consumer recycled Primaloft® insulation. An ultra-soft, machine-washable jersey cover is the final touch for a pillow that comfortably cradles your head with a width to accommodate broad-shouldered users, and pack size small enough for backpacking trips.

Armed with an unobtrusive, ergonomic valve and integrated stuff sack, Fillo Elite is quick to inflate and deflate, and stows away at a size not much bigger than a lime, making it a worthy addition to your pack. (Plus: It's equally dreamy for flights, long roadtrips, or providing lumbar support at home.)

Features:

• Packs impressively small in an integrated stuff sack that won't get lost.
• 3-inch I-beam baffled air cell eliminates that “balloon feeling” and creates a natural pillow shape.
• Wider dimensions accommodate broad-shouldered users.
• Machine-washable, ultra-soft jersey blend cover offers a smooth and clean, cooling surface.
• 100% post-consumer recycled Primaloft® insulation provides supple cushioning.
• Ergonomic valve is easy to use and stays tucked out of the way.
• Easy to inflate in seconds.
• Protected by the NEMO Lifetime Warranty.

Specs

Returns and Replacements
We want you to be completely happy with your order from The Backpacker, so we offer no hassle returns. If for any reason you are not satisfied with your order, we will gladly accept your timely return of unworn or unwashed items. Used merchandise cannot be returned. Items must be in the same condition as when it was received and should include the vendor packaging and tags. Unwanted merchandise must be returned within 30 days of receipt. Please allow 10-14 days for processing of the return. We will not reimburse for expedited shipping costs.

FINAL SALE ITEMS: Any items discounted more than 30% are deemed final sale and cannot be returned.

SEASONAL ITEMS: Due to shortened seasonal demand, items in the categories below have a 14 day return window

Winter Jackets

Snow Pants

Snow Bibs

Snow Suits

Base Layers

Snow Hats

Gloves and Mittens

Helmets and Goggles

Remember to:

1) Include your packing slip with reason for the return

2) Select whether you want a refund, store credit, or exchange

3) Check your email for confirmation of the refund/credit/or shipping of the exchange.

Exceptions may be made on a case by case basis by the customer service manager. To ask about a return or exception please reach out to customerservice@backpackeroutdoors.com

If my order does not fit as expected or I change my mind, can I return it for free?

Absolutely! If you find that your order does not match the description or you simply change your mind, you can return your order for free using the UPS return label or in-store up to 100 days after you’ve received your product. 

Can I return or exchange gently worn/used items?

No. Items can only be returned in the following condition:

• Unworn 
• Unwashed
• Same condition as purchased
• In original packaging 
• With all original vendor tags 

This includes defective merchandise.

Used merchandise can not be returned without written approval from a team member of The Backpacker. 

What should I do in the event of a broken product?

If you receive a product that is defective or in an undesirable condition, please return the item within 100 days and let us know whether you would like an exchange or refund. Please notify us in advance so we will know to anticipate the item if it doesn't reach us within the 100 day limit.  

How do I return my web order?

• Repackage your items including your packing slip with the reason for the return.
• Select whether you want a refund, store credit, or exchange.
• Attach the provided return label to the outside of your package.
• Drop off your item(s) at your local freight delivery access point (UPS store).
• If you did not receive a return label with your order or you need a replacement, email us ar customerservice@backpackeroutdoors.com or message using our Live Chat option available from 8:30am-4pm (cst).
• Check your email for confirmation of the refund / credit / shipping of the exchange.
• Web orders returned to our retail stores outside of Web Team business hours, Monday through Friday 9am - 4pm CST, will be processed on the next business day.

How long does it take for returns to be processed?

Please allow up to 10-14 business days for returns to be processed.