A neck warmer that perfectly contours to your neck and face, the Pipe Dream has you covered from all angles on winter's harshest days. With a fleece liner, it feels insanely soft against your skin while it works to give you breathable, quick-drying coverage from the elements.
The Pipe Dream™ is a heavyweight neck warmer fully lined with super soft micro fleece to trap heat and stay put, all while keeping you cozy and comfortable. The Pipe Dream™ was designed to fit perfectly around your neck when worn below the chin, but also to sit comfortably on your nose and cheeks when you pull it up for face protection. This face and neck warmer combination piece was thoughtfully designed with you in mind, featuring a diversified fabric composition which hangs on to heat while shielding you from the elements.. The exterior is comprised of our proprietary technical fabric, Comfort Shell™, which acts as the final barrier between you and the weather, protecting from sun and wind, staying dry from sweat and spray and remaining fresh day after day with built-in odor resistant properties. Perfect for skiers, snowboarders, snowshoeing and outdoor enthusiasts throughout the coldest days of the year!
Can I return an item that I bought at another retailer if The Backpacker carries the exact same item?
No, we cannot process returns or exchanges purchased from other retailers or websites even if we carry their products.
Do I need a receipt to return or exchange items?
Yes. All returns and exchanges must be accompanied by a receipt from The Backpacker.
If my order does not fit as expected or I change my mind, can I return it for free?
Absolutely! If you find that your order does not match the description or you simply change your mind, you can return your order for free using the UPS return label or in-store up to 100 days after you’ve received your product.
Can I return or exchange gently worn/used items?
No. Items can only be returned in the following condition:
Unworn
Unwashed
Same condition as purchased
In original packaging
With all original vendor tags
This includes defective merchandise.
Used merchandise can not be returned without written approval from a team member of The Backpacker.
What should I do in the event of a broken product?
If you receive a product that is defective or in an undesirable condition, please return the item within 100 days and let us know whether you would like an exchange or refund. Please notify us in advance so we will know to anticipate the item if it doesn't reach us within the 100 day limit.
How do I return my web order?
Repackage your items including your packing slip with the reason for the return.
Select whether you want a refund, store credit, or exchange.
Attach the provided return label to the outside of your package.
Drop off your item(s) at your local freight delivery access point (UPS store).
If you did not receive a return label with your order or you need a replacement, email us ar customerservice@backpackeroutdoors.com or message using our Live Chat option available from 8:30am-4pm (cst).
Check your email for confirmation of the refund / credit / shipping of the exchange.
Web orders returned to our retail stores outside of Web Team business hours, Monday through Friday 9am - 4pm CST, will be processed on the next business day.
How long does it take for returns to be processed?
Please allow up to 10-14 business days for returns to be processed.
Description
A neck warmer that perfectly contours to your neck and face, the Pipe Dream has you covered from all angles on winter's harshest days. With a fleece liner, it feels insanely soft against your skin while it works to give you breathable, quick-drying coverage from the elements.
The Pipe Dream™ is a heavyweight neck warmer fully lined with super soft micro fleece to trap heat and stay put, all while keeping you cozy and comfortable. The Pipe Dream™ was designed to fit perfectly around your neck when worn below the chin, but also to sit comfortably on your nose and cheeks when you pull it up for face protection. This face and neck warmer combination piece was thoughtfully designed with you in mind, featuring a diversified fabric composition which hangs on to heat while shielding you from the elements.. The exterior is comprised of our proprietary technical fabric, Comfort Shell™, which acts as the final barrier between you and the weather, protecting from sun and wind, staying dry from sweat and spray and remaining fresh day after day with built-in odor resistant properties. Perfect for skiers, snowboarders, snowshoeing and outdoor enthusiasts throughout the coldest days of the year!
Can I return an item that I bought at another retailer if The Backpacker carries the exact same item?
No, we cannot process returns or exchanges purchased from other retailers or websites even if we carry their products.
Do I need a receipt to return or exchange items?
Yes. All returns and exchanges must be accompanied by a receipt from The Backpacker.
If my order does not fit as expected or I change my mind, can I return it for free?
Absolutely! If you find that your order does not match the description or you simply change your mind, you can return your order for free using the UPS return label or in-store up to 100 days after you’ve received your product.
Can I return or exchange gently worn/used items?
No. Items can only be returned in the following condition:
Unworn
Unwashed
Same condition as purchased
In original packaging
With all original vendor tags
This includes defective merchandise.
Used merchandise can not be returned without written approval from a team member of The Backpacker.
What should I do in the event of a broken product?
If you receive a product that is defective or in an undesirable condition, please return the item within 100 days and let us know whether you would like an exchange or refund. Please notify us in advance so we will know to anticipate the item if it doesn't reach us within the 100 day limit.
How do I return my web order?
Repackage your items including your packing slip with the reason for the return.
Select whether you want a refund, store credit, or exchange.
Attach the provided return label to the outside of your package.
Drop off your item(s) at your local freight delivery access point (UPS store).
If you did not receive a return label with your order or you need a replacement, email us ar customerservice@backpackeroutdoors.com or message using our Live Chat option available from 8:30am-4pm (cst).
Check your email for confirmation of the refund / credit / shipping of the exchange.
Web orders returned to our retail stores outside of Web Team business hours, Monday through Friday 9am - 4pm CST, will be processed on the next business day.
How long does it take for returns to be processed?
Please allow up to 10-14 business days for returns to be processed.
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