A premium stability shoe, the Gaviota 4 returns this season, as plush as ever. Delivering the same maximal cushioning and J-Frame™-enhanced support, it’s been reworked with a plusher collar and tongue. Updated with a hidden eyestay reinforcement and single-sided tongue gusset to reduce slippage, no detail has been overlooked.
What are best activities for the Gaviota 4?
The Gaviota 4 is made for everyday running and walking.
Stability=Stable The Gaviota 4 contains HOKA's J-Frame(TM) technology designed to prevent excessive inward roll, or overpronation, without overcorrecting your gait.
Cushion=Plush The Gaviota 4 features a higher bed of soft cushion, designed to provide a forgiving impact and ride.
What is the J-Frame? The J Frame is designed to combat overpronation with extended heel support.
How does a SNUG FIT UPPER help with stability? The SNUG FIT Upper provides increased upper support and midfoot lockdown
Which sustainable features does the Gaviota 4 have? The Gaviota 4 is made from Vegan materials and recycled polyester laces.
Can I return an item that I bought at another retailer if The Backpacker carries the exact same item?
No, we cannot process returns or exchanges purchased from other retailers or websites even if we carry their products.
Do I need a receipt to return or exchange items?
Yes. All returns and exchanges must be accompanied by a receipt from The Backpacker.
If my order does not fit as expected or I change my mind, can I return it for free?
Absolutely! If you find that your order does not match the description or you simply change your mind, you can return your order for free using the UPS return label or in-store up to 30 days after you’ve received your product.
Can I return or exchange gently worn/used items?
No. Items can only be returned in the following condition:
Unworn
Unwashed
Same condition as purchased
In original packaging
With all original vendor tags
This includes defective merchandise.
Used merchandise can not be returned without written approval from a team member of The Backpacker.
What should I do in the event of a broken product?
If you receive a product that is defective or in an undesirable condition, please return the item within 30 days and let us know whether you would like an exchange or refund. Please notify us in advance so we will know to anticipate the item if it doesn't reach us within the 30 day limit.
How do I return my web order?
Repackage your items including your packing slip with the reason for the return.
Select whether you want a refund, store credit, or exchange.
Attach the provided return label to the outside of your package.
Drop off your item(s) at your local freight delivery access point (UPS store).
If you did not receive a return label with your order or you need a replacement, email us ar customerservice@backpackeroutdoors.com or message using our Live Chat option available from 8:30am-4pm (cst).
Check your email for confirmation of the refund / credit / shipping of the exchange.
Web orders returned to our retail stores outside of Web Team business hours, Monday through Friday 9am - 4pm CST, will be processed on the next business day.
How long does it take for returns to be processed?
Please allow up to 10-14 business days for returns to be processed.
Description
Stable. Plush. Supportive.
A premium stability shoe, the Gaviota 4 returns this season, as plush as ever. Delivering the same maximal cushioning and J-Frame™-enhanced support, it’s been reworked with a plusher collar and tongue. Updated with a hidden eyestay reinforcement and single-sided tongue gusset to reduce slippage, no detail has been overlooked.
What are best activities for the Gaviota 4?
The Gaviota 4 is made for everyday running and walking.
Stability=Stable The Gaviota 4 contains HOKA's J-Frame(TM) technology designed to prevent excessive inward roll, or overpronation, without overcorrecting your gait.
Cushion=Plush The Gaviota 4 features a higher bed of soft cushion, designed to provide a forgiving impact and ride.
What is the J-Frame? The J Frame is designed to combat overpronation with extended heel support.
How does a SNUG FIT UPPER help with stability? The SNUG FIT Upper provides increased upper support and midfoot lockdown
Which sustainable features does the Gaviota 4 have? The Gaviota 4 is made from Vegan materials and recycled polyester laces.
Can I return an item that I bought at another retailer if The Backpacker carries the exact same item?
No, we cannot process returns or exchanges purchased from other retailers or websites even if we carry their products.
Do I need a receipt to return or exchange items?
Yes. All returns and exchanges must be accompanied by a receipt from The Backpacker.
If my order does not fit as expected or I change my mind, can I return it for free?
Absolutely! If you find that your order does not match the description or you simply change your mind, you can return your order for free using the UPS return label or in-store up to 30 days after you’ve received your product.
Can I return or exchange gently worn/used items?
No. Items can only be returned in the following condition:
Unworn
Unwashed
Same condition as purchased
In original packaging
With all original vendor tags
This includes defective merchandise.
Used merchandise can not be returned without written approval from a team member of The Backpacker.
What should I do in the event of a broken product?
If you receive a product that is defective or in an undesirable condition, please return the item within 30 days and let us know whether you would like an exchange or refund. Please notify us in advance so we will know to anticipate the item if it doesn't reach us within the 30 day limit.
How do I return my web order?
Repackage your items including your packing slip with the reason for the return.
Select whether you want a refund, store credit, or exchange.
Attach the provided return label to the outside of your package.
Drop off your item(s) at your local freight delivery access point (UPS store).
If you did not receive a return label with your order or you need a replacement, email us ar customerservice@backpackeroutdoors.com or message using our Live Chat option available from 8:30am-4pm (cst).
Check your email for confirmation of the refund / credit / shipping of the exchange.
Web orders returned to our retail stores outside of Web Team business hours, Monday through Friday 9am - 4pm CST, will be processed on the next business day.
How long does it take for returns to be processed?
Please allow up to 10-14 business days for returns to be processed.
Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device
Choosing a selection results in a full page refresh.
Press the space key then arrow keys to make a selection.
